Elyonis

Satisfaction Guaranteed

Returns & Refunds

30 days to change your mind. Simple returns and guaranteed refunds.

Return Process

01

Start Your Return

Log in to your account, select the order and click 'Request Return'. Indicate the reason for return.

02

Approval in 24h

Our team reviews your request and sends a prepaid return label to your email.

03

Ship the Item Back

Pack the item securely in its original packaging and drop it off at any carrier location.

04

Refund Processed

Once we receive and inspect the item, your refund is processed within 5 business days.

Return Conditions

Accepted

  • Unused item in original packaging
  • Returned within 30 days of delivery
  • All accessories and documentation included

Refused

  • Item damaged due to misuse
  • Missing or damaged packaging
  • Return after the 30-day window

Defective Product?

If your product arrives defective, we cover the return shipping cost and send a replacement or issue a full refund — no questions asked.

Request a Return